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Terms & Conditions



By accessing this web site, you are agreeing to be bound by these website terms and conditions of use. Whether you are a guest or a registered user, the terms and conditions are to be carefully read before placing any order. If you do not agree to these terms of use, do not use our website. The site reserves the right to change, modify, add, or remove portions of these terms and conditions of use at any time. Changes will be effective when posted on the site with no other notice provided. Please check these terms and conditions of use regularly for updates. Your continued use of the website following the posting of changes to these terms and conditions of use constitutes your acceptance of those changes.

Information About Us is operated by Zahr Art LLC. We are registered in Dubai, UAE under Limited Liability Partnership number 665383 and have our office at Citadel Tower, office number 308, Business Bay, Dubai.


Accessing The Web Site

We grant you limited access to the website for the purpose of either setting your own account or purchasing products as a guest. If you choose to set up your own account on the website, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Any modification of and/or addition to such information should be immediately notified to us through the website. Moreover, you should make sure that all the information related to that account, such as the username and the password, remain confidential. You shall not disclose this information to any third party. Any failure to abide by this provision will leave us with no other options but to disable your account without any prior notice. We will do our utmost to ensure that our services will be uninterrupted and that the transmission will be error-free. However, due to the nature of the internet connection and the internet service, this cannot be guaranteed. Sometimes we may suspend or partially or fully restrict the access to the website for maintenance and updating purposes. 


Ordering and Pricing

By placing an order through our website you warrant that you are legally capable of entering into binding agreements and that you are at least 18 years-old. In the event you are less than 18 years-old, you shall be assisted during your purchases on the website by your parent or guardian who shall read the present terms and conditions. However, we reserve the right to only accept orders from those over 18.


Once an order has been made, the order confirmation supplied by us clearing the credit card payment or cash on delivery does not equate an approval of your order by us. Your order equates an offer made  to purchase the product(s). All orders are subject to approval which will be addressed to you via an e-mail (i.e a dispatch confirmation) once the product(s) has been dispatched. Once said e-mail is sent, the contract between us is formed. 

Please note that there are cases when an order cannot be processed for various reasons. We reserve the right to refuse or cancel any order for any reason at any given time. We are determined to provide the most accurate pricing information on the website to our users; however, errors may still occur, in such cases when the price of an item is not displayed correctly on the website. We reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.  

In case of any inconsistency in the availability of the product(s), an e-mail will be sent within 24 to 48 hours explaining the failure to comply instead of the dispatch confirmation e-mail that was explained above. Any payment which has been done (if any) will be refunded to the customer in full.

Any technical error or error beyond our control that occurs during the ordering process will automatically entitle us to  treat the order as not binding on us.

The price of goods quoted on the website excludes VAT (Value Added Tax), which will be added and payable by you at the appropriate rate, when applicable. Goods ordered for delivery may be subject to import duties and taxes, which are levied once the package reaches its destination. Import duties and taxes vary from country to country and therefore cannot be determined at the time of purchase. These charges shall exclusively be borne by you upon receipt of the goods.


Link to Other Websites contains links to other web sites which are in no way connected to us. does not control or monitor such third party web sites or their contents and shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those web sites. Please, pay attention when you access these web sites through the links provided on and carefully read their terms and conditions of use and their privacy policies. Our General Terms and Conditions of Use and “privacy policy” do not apply to the web sites of third parties.


Limited warranties

We have adopted measures to ensure that the content of our website is accurate and does not contain any incorrect or out-of-date information. However, we cannot be held liable for the accuracy and completeness of the content posted on this website, except for its liability for tort and gross negligence and as otherwise provided for by the law.


Intellectual Property Rights

We are the owner of all intellectual property rights related to the website.  Those works are protected by copyright laws and treaties around the world. The entire contents of the Site also are protected by copyright as a collective work under UAE copyright laws and international conventions. All rights are reserved.


Governing Law

These General Terms and Conditions of Use are governed by Dubai, UAE law, rules and regulations.